KAREN SHAPER, MSA

"We become what we think about all day long." ~ Ralph Waldo Emerson

Introduction

Karen Shaper is a trained communication specialist, with 20 years’ experience in customer service from the University of Michigan. She is also a faculty member at the University of Michigan, Eastern Michigan University and Washtenaw Community College teaching communication.

Karen motivates audiences with high energy and entertainment on:

  • customer service
  • group communication
  • interpersonal communication
  • emotional intelligence
  • customer service training

Karen's energetic style and real life examples resonate with audiences. Her engaging and fun personality leaves audiences feeling renewed and and rededicated to success. During Karen's presentations each audience member picks up new tools and tips and learns new skills that they begin to use immediately to enhance their personal and professional relationships. These tools include:

  • Listening skills
  • Interpersonal communications tips
  • Understanding and harnessing emotions

Lastly, Karen is a member of Toastmasters and has won numerous awards.

Karen Shaper is on a mission to help couples with infertility. Trained as a communication specialist at the University of Michigan, she has a unique 20-year background in customer service, group communication, interpersonal communication, emotional intelligence, and customer service training.

She is also a faculty member at the University of Michigan, Eastern Michigan University and Washtenaw Community College teaching communications. She motivates students to find their passion in life and never to stop dreaming. Audiences find her presentation to be full of energy, entertaining, and inspirational.

Lastly, Karen is a member of Toastmasters and has won numerous awards.

Testimonials

I am so thankful that Karen was willing to help my at-risk ninth grade English students have a day of fun learning. She listened to my description of the class ahead of time, made suggestions for how to build healthy relationships, and volunteered her time to work with them on understanding non-verbal communications. Her goal was that they have fun and not even realize they were learning. She met that goal!

Kariana G.


Karen’s presentation style was full of real life experience, enthusiasm, and not to mention her knowledge and communication of the subject was second to none... more

Bob Howell
UA Instructor
O’Fallon City Councilman
Project Management-State of Missouri


I just wanted to say thank you for making a difficult subject in my opinion, very fun to learn. I enjoyed this class when I didn't think I would. Thank You again

Steve S. Modesto,Ca


I have to confess, that I was extremely nervous and intimidated, in the speech class in a good way. I just wanted to thank you again for the class in Public Speaking, and acknowledge your effort and passion in teaching. It was inspirational and extremely rewarding to me.

Manny
Steamfitters
New York, N.Y.